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ALL AROUND THE HOUSE
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August, 2010 1-877-765-8486
www.solvitnow.com Volume 2 Issue 8
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This month
is SolvIt Duct
Cleaning Month:
I can't believe it's already August!
Most of our customers understand the value in doing
a tune up on their air conditioning system and realize both the
comfort and enhanced efficiencies of maintaining home comfort
systems.
However, not everyone thinks about the cool air from
the air conditioning system which travels through the duct work into
each of the rooms in your home or business (out of sight, out of
mind). This air travels through the un-cleaned ducts and causes
build up of dirt and the like on blower wheels and indoor air coils
thus reducing efficiency and increasing repair bills and worse it
could cause health related issues.
A Duct Cleaning
wil help to keep your air conditioning ducts clean, safe and
efficient.
Quick Fact: The very young and the very old are most affected by
poorly maintained duct work.
Benefits:
- Professional
Trained Technicians
- All Employees
Background Checked
- "Green" Cleaning
Solutions for kids, pets & environment
- May lower utility
bills, reduce the likelihood of a breakdown, and increase the
lifespan of the system
Please call 1.877.765.8486
to request a Duct Cleaner Expert today.
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FREE
CAMERA INSPECTION
in the Month
of August done by our Licensed & Professional SOLVIT
Technicians.
Be
proactive to prevent drain/sewer back-ups or any potential septic
problems that can't be seen by the normal eye...
Roots
can cause excessive damage in many sewer and septic lines not taken
care of in a timely manner...don't wait 'till it's too late!
*CALL TODAY*
Toll
Free: 1.877.765.8486
or
Dial
Direct:
1.860.747.2000
EXT.
1522
(CARL
RAINFORD - Service Manager)
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Summer
is in full swing...
Enjoy the long
days of Summer & Always Be Safe!
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It's the middle of Summer and now is a great time for
all of your home improvement needs before
the Fall Season
begins...
SolvIt
can make your dream a reality.
SolvIt offers Quick
& Easy Finance Options...Ask your Technician today!.
******
Call Craig Fiske at SolvIt Accounting toll free with any
questions:
1-877-765-8486 x1415
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YOU'VE GOT OUR
FULL
To better serve you as a loyal customer and to provide
excellent customer service, we encourage your feedback during our
"Post Service Call Customer Surveys".
We thank you for your time and continued business.
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President & Founder
SolvIt Inc.
PS. For your convenience, we accept cash, check, and all
major credit cards.
And for those unexpected repairs, SolvIt can offer financing to
qualifying customers.
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Thank
you very much for taking the time to read our newsletter. I hope you
found it useful. We want your experience with SolvIt to be
both satisfying and consistent.
Most of
all, I would like to extend my personal 100% satisfaction guarantee!
We are
always interested in your feedback. Please feel free to complete our online survey or email us with
your comments and suggestions.
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Dear Valued Customer,
In this month's SolvIt newsletter, we write about the need for Dryer Vent
Cleanings and Duct Cleaning. We also have special offers for your
home service needs within the month of August.
Please remember that SolvIt is your single
source for all your home comfort needs:
Electrical, Plumbing, Heating, Air- Conditioning,
Duct Cleaning, Drain Cleaning, Water Treatment, Radon Testing and
Mitigation and more!
Click Here For
SolvIt BBB A+ Rating
Note: When reading the report, it is important to
know that SolvIt services about
20,000 customers annually!
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SAVE TIME AND MONEY...
With an annual service agreement from SolvIt,
you and your family will enjoy added measure of year-round comfort
and convenience.
*
Proper maintenance will help your system run more efficiently and
reduce the number of annual service calls on the equipment. It will
also result in fewer system failures and a longer life for the
equipment, avoiding expensive capital outlay to replace it.
* Your
investment in regular maintenance will pay for itself and produce a
large return in terms of risk mitigation and asset protection.
Protect
your equipment for years to come with aTotalServ or
RunRite service
plan. Ask your Solvit Technicians about our Solvit Service
Agreements and or call Shana
McGrath/Service Agreement Specialist for
further information @1.860.747.2000 X1290.
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*FOR
PEACE OF MIND, CALL A SOLVIT PLUMBER @
1.877.765.8486 TODAY!
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Enjoy the "Cool
Savings" with our
Specials" for August ...
MONTH OF
AUGUST
10% off Radon Air and Water Testing Services within
your home
Also, with every new water treatment system installed
in the month of June, get a water radon test at no
additional charge!
10% off your next duct cleaning service
* DRYER
VENT CLEANING
* If it takes more than one cycle to dry, you need to
clean your dryer vent *
Now
$100 ... A savings of $49 to have your
dryer vent inspected and cleaned for safety and future efficiency
* ELECTRICAL SPECIAL
25% OFF POOL WIRING
10% OFF DECK & LANDSCAPING ELECTRICAL WIRING
Call
Toll Free:
1.877.765.8486
or visit us on the web @ www.solvitnow.com
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Next time..Don't be left in the dark...
Solvit is
offering pre-shed wiring for all types of shed installations. No
matter what the size or the shape, the price does not change!* Take an extra 10%
off when you have us hook power up from your house
...We can fulfill all of your home electrical needs,
from
charging a switch to a complete service upgrade and
more.
Call Today:
1.877.765.8486 or visit us on the web @
www.solvitnow.com
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DON'T MISS OUT ON THESE "$AVING$"
BEFORE IT's TOO LATE!
..What
better time then now to replace your old heating or air conditioning
system with a new energy efficient one.
Take advantage of the rebates and tax credits unless otherwise noted
by the state/gov't. specials within 2010 till expiration date.
* $500.00 CT
UTILITY REBATE
* $1500.00
FEDERAL TAX CREDIT
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Don't let the heat get to you, call Solvit for your
air conditioning needs and comfort. Great indoor solutions at
affordable prices. Also, it's never too early to get a quote
for a new heating system to be ready for
the Fall/Winter season.
Call
1.877.765.8486 for a
precision tune-up or a new equipment installation quote.
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ABOUT
OUR SOLVIT TECHNICIANS
& OUR FOCUS ON A POSITIVE CUSTOMER EXPERIENCE:
I want to
take a moment to acknowledge the team of people which goes into
providing you the true value in the service you receive and
into running a successful service organization.
From the time of your call through completion of your service
call, it takes the following team:
1. Reception or Customer Service Representative to answer your call
and either add or retrieve your account information in our computer
system. He or she reviews your account, updates your records (like
your family doctor) and takes your request.
2. Once your request is entered our scheduling team kicks into gear
to match the proper technician to your need i.e. plumber or
electrician etc., review the schedule and match your location to the
next available technician.
3. From this information the Dispatchers forward a ticket or request
for service electronically to the technician with all the pertinent
information.
4. If the technician is running late from a previous call due to
traffic or other unforeseen issues, the Schedulers attempt to
contact you to inform of the technician's estimated arrival time.
5. Once the
technician arrives at your home, they diagnosis the problem or
performs the work after providing you with a firm price up front to
complete the work. Many times the parts are available on the truck
but if not, the technician gets on the phone with one of the Parts
Managers and sources the materials for immediate delivery, pick up
or is placed on order for a return visit at no additional charge.
6. The technician completes the call, cleans up after themselves
and calls into the dispatch team to complete the call in our system.
Your service history is updated and they receive their next
assignment.
7. Sometimes customers take advantage of our many financing or "Flex
Pay" options. We have full time people specifically to
help facilitate this within our accounting department.
8. Many customers deal
directly with our Service Agreement Administrator regarding
the purchase of annual maintenance programs for all their home
comfort systems.
9. Our Service Managers
are always available for our customers, technicians and call center
staff to help with any need which may arise during the day, after
hours on an emergency basis.
10. Once the technician's information is returned to our office, it
is reviewed and entered into our filing system all overseen by
an Office Manager, staff and our CFO.
11. All this is coordinated thru electronic means managed by our IT
director.
This process happens some 20,000 times or more annually, so I would
like to thank all of you for making this happen, and to you, our
customers for the opportunity allowing us to serve you.
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Save $25 On Your
Next Electrical, Plumbing, Water System - Service or Duct Cleaning
Service Call.
Share this coupon
with a friend!
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Offer Expires: 09-15-2010
Above email
only special cannot be combined with other offers, nor be used for work
previously completed, quoted, work in progress or toward service
agreement pricing. Offer is available from the date of this email until
09-15-2010. Offer may be canceled at any time.
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