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ALL AROUND THE HOUSE
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July,
2009 1-877-765-8486
www.solvitnow.com Volume
1 Issue 7
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BACKUP
POWER - GENERATORS
Backup power systems or generators serving critical
loads - circuits or even the entire house are becoming more in
demand due to the storm cycles and utility power outages.
When choosing and sizing a backup system there are
many things to consider.
- The
amount of power required for the circuits - appliances and
lighting you wish to keep energized.
- How
long the backup systems will supply power.
- Surge
current of all loads to be energized.
- Manual
versus automatic switching when there is a power outage.
- Portable
or fixed generators.
- etc.
For your convenience, we have staff available that
will come to your home and provide you with a no cost, no
obligation consultation of the sizing and investment in backup
power.
Please feel free to call Solvit and we will be more than
happy to set an appointment for a no obligation consultation with one
of our licensed and qualified backup power specialist. At
Solvit, we can help you design and install the best package for your
needs and budget.
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NO WATER -
LOW PRESSURE
Homeowners
with well water systems should have their pump, tank and control
systems checked periodically by a qualified technician for both
proper operation and water pressure.
Well
water systems often show signs of problems when you witness air or
pulsating water flow from your faucets and or toilets. Also, low or
reduced pressure over time can indicate trouble with your system and
of course no water or intermittent water availability.
In the month of July we will offer our customers
receiving this email a free inspection of your well water system
operation and a detailed report of any potential concerns you
may wish to address.
Please take advantage of this free service before you
experience an unplanned water problem.
*Call SolvIt for any questions you may have concerning your water
system and or for pricing to test your water for
certain conditions. Ask for Mike Criss. We
custom design each and every system for your specific needs.
And for the month of July, SolvIt will
credit the amount you spend on any water test toward
a water treatment system or well water system service if
required.
Don't forget! We also test for Radon in both water and
air.
________________________________________
Above email only special cannot be combined with other
offers, nor be used for work previously completed,
quoted,
work in progress or toward service agreement pricing.
Offer
is available from the date of this email until
7-31-09. Offer may be canceled at any time.
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Thank you very much for taking the time to read our
newsletter. I hope you found it useful. We want your experience with
SolvIt to be both satisfying and consistent.
Most of all, I would like to extend my
personal 100% satisfaction guarantee!
We are always interested in your feedback. Please feel
free to complete our online
survey or email us with your comments and suggestions.
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President & Founder
SolvIt Inc.
PS. For your convenience, we accept cash, check, and all
major credit cards.
And for those unexpected repairs, SolvIt can offer financing to
qualifying customers.
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Dear Valued Customer,
Everyone at SolvIt would
like to wish you a Happy Fourth of July!
In this month's SolvIt newsletter, we write about backup
generators, low water pressure and special offers in the month
of July.
Please remember that SolvIt is your single
source for all your home comfort needs:
Electrical, Plumbing, Heating, Air- Conditioning,
Duct Cleaning, Drain Cleaning, Water Treatment, Radon Testing and
Mitigation and more!
Click Here For SolvIt
BBB A+ Rating
Note: When reading the report, it is important to
know that SolvIt services about
20,000 customers annually!
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SolvIt JULY
4th PROMOTION
SOLVIT BRAND HEATING &
COOLING
EQUIPMENT
For each
complete installation or replacement "SolvIt brand" heating
and or cooling system purchased and installed in July, you
will receive a $200.00 discount off any other non HVAC
work we offer such as plumbing, electrical etc. priced over
$300.00 and completed in July 2009.
Remember,
most air conditioning systems over five years old have SEER ratings
(Seasonal Energy Efficiency Ratings) of less than 13. Our new 14
and 16 SEER rated air conditioning systems include LIFETIME
compressor warranties; use R-410A environmentally friendly
refrigerant, 10 - year parts limited warranty and additional SolvIt
warranties, not to mention legendary performance and quality. These
systems reduce operating costs while increasing home
comfort.
OTHER
BRAND NAMES:
No
worries; we still service and install other brands of
heating and cooling equipment and systems. So nothing has changed
but our ability to offer you more.
If you've already received a quote from other
competitors, please call us because we can do better!
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Puchase your own lighting and then call Solvit to
install.
Pay for the
installation of the first fixture and we will install the
second lighting fixture for free (must be below 12
feet).
This offer
valid only for July 2009 and cannot be combined with any other
offers.
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As our customer, you most often have contact
with our technicians; after all, they are the individuals you
really need when you make the call 24/7/365 for service.
I want to take a moment to acknowledge the team of
people which goes into providing you the true value in the
service you receive and into running a successful service
organization.
From the time of your call through completion of your service
call, it takes the following team:
1. Reception or Customer Service Representative to answer
your call and either add or retrieve your account
information in our computer system. He or she reviews your
account, updates your records (like your family doctor) and takes
your request.
2. Once your request is entered our scheduling team kicks into gear
to match the proper technician to your need i.e. plumber or
electrician etc., review the schedule and match your location to
the next available technician.
3. From this information the Dispatchers forward a ticket or
request for service electronically to the technician with all the
pertinent information.
4. If the technician is running late from a previous call due to
traffic or other unforeseen issues, the Schedulers attempt to
contact you to inform of the technician's estimated arrival
time.
5. Once the technician arrives at your
home, they diagnosis the problem or performs the work after
providing you with a firm price up front to complete the work. Many
times the parts are available on the truck but if not, the
technician gets on the phone with one of the Parts
Managers and sources the materials for immediate
delivery, pick up or is placed on order for a return visit at
no additional charge.
6. The technician completes the call, cleans up
after themselves and calls into the dispatch team to
complete the call in our system. Your service history is updated
and they receive their next assignment.
7. Sometimes customers take advantage of our many financing or
"Flex Pay" options. We have full time people specifically
to help facilitate this within our accounting department.
8. Many customers deal directly with our Service
Agreement Administrator regarding the purchase of
annual maintenance programs for all their home comfort systems.
9. Our Service Managers are always available
for our customers, technicians and call center staff to help with
any need which may arise during the day, after hours on an
emergency basis.
10. Once the technician's information is returned to our
office, it is reviewed and entered into our filing system
all overseen by an Office Manager, staff and our
CFO.
11. All this is coordinated thru electronic means managed by our IT
director.
This process happens some 20,000 times annually, so I would like to
thank all of you for making this happen, and to you, our
customers for the opportunity allowing us to serve you.
Thank you all,
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Save $50.00 On
Your Next Electrical, Plumbing, Water System - Service or
Duct Cleaning Service Call.
Share this
coupon with a friend!
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Offer Expires: 7-31-09
Above email
only special cannot be combined with other offers, nor be used for work
previously completed, quoted, work in progress or toward service
agreement pricing. Offer is available from the date of this
email until 7-31-09. Offer may be canceled at any time.
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